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Restaurant Profile

LOVING HEART

838 W MONTROSE AVE
CHICAGO, IL 60613
22
Total Inspections
4.5%
Pass Rate
19
Failures

Inspection History

Mar 28, 2025

Result: Fail
8 violations
Key Violations:
|DESIGNATED AREAS USED - Comments: OBSERVED INADEQUATE LIGHTING IN REAR FOOD STORAGE AREA. MUST PROVIDE ADEQUATE LIGHTING AT ALL TIMES.;;|ORIGINAL CONTAINER - Comments: OBSERVED BULK FOOD STORAGE CONTAINERS NOT LABELED IN FRONT PREP AREA. MUST PROPERLY LABEL FOOD STORAGE CONTAINERS AND MAINTAIN.;;10|ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED NO HOT WATER AVAILABLE AT THE EXPOSED HAND WASHING SINK IN FRONT PREP AREA. INSTRUCTED TO REPAIR AND MAINTAIN HOT WATER AT THE MINIUM TEMPERATURE OF 100.0F FOR PROPER HAND WASHING. PERSON IN CHARGE TURN ON THE NOZZLE UNDERNEATH THE SINK. HOT WATER AVAILABLE DURING INSPECTION. PRIORITY VIOLATION 7-38-030(C) CITATION ISSUED.;;37|FOOD PROPERLY LABELED;;40|PERSONAL CLEANLINESS - Comments: OBSERVED ALL EMPLOYEES NOT WEARING HAIR RESTRAINTS WHILE COOKING AND PREPARING FOOD IN KITCHEN FOOD PREP AREA. MUST WEAR HAIR RESTRAINTS AT ALL TIMES FOOD IS BEING PREPARED AND SERVED.;;41|WIPING CLOTHS: PROPERLY USED & STORED - Comments: OBSERVED WIPING CLOTHS STORED ON TOP OF PREP COOLERS AND PREP TABLES. MUST PROPERLY STORE WIPING CLOTHS IN SANITIZING SOLUTION WHEN NOT IN USE.;;45|SINGLE-USE/SINGLE-SERVICE ARTICLES: PROPERLY STORED & USED - Comments: OBSERVED ITEMS IN REAR FOOD STORAGE AREA NOT ELEVATED FROM THE FLOOR. MUST ELEVATE ITEMS OFF THE FLOOR AND MAINTAIN.;;56|ADEQUATE VENTILATION & LIGHTING

Nov 5, 2024

Result: Fail
1 violations
Key Violations:
47|FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED THE FRONT COUNTER TO BE CONSTRUCTED OF UNFINISHED 2X4's AND THE REAR PARTITION HALF WALL BEHIND THE COUNTER TO BE MADE OF UNFINISHED WOOD. INSTRUCTED MANAGER TO SEAL AND PROVIDE A SMOOTH AND EASILY CLEANABLE SURFACE FOR THE COUNTER AND REAR HALF WALL.

Oct 29, 2024

Result: Fail
9 violations
Key Violations:
|OBSERVED SCOOPS FOR RICE STORED IN STAGANT WATER. INSTRUCTED MANAGER TO STORE ALL IN USE UTENSILS AS APPROPRIATE IN BETWEEN USE. STORE WITH HANDLES NOT IN CONTACT WITH FOOD ITEMS AND STORE SCOOPS FOR RICE IN A CLEAN AND DRY LOCATION IN BETWEEN USE.;;16|FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: OBSERVED INTERIOR OF ICE MACHINE COMPONENTS IN BASEMENT TO BE HEAVILY SOILED AND COVERED WITH A BLACK AND GREY SLIME AND SUBSTANCE THAT IS DRIPPING ONTO THE ICE AND COVERING MANY INTERIOR COMPONENTS. ICE IS USED FOR HUMAN CONSUMPTION. INSTRUCTED MANAGER TO DISCARD ICE, CLEAN, SANTITIZE, AND MAINTAIN INTERIOR AND FOOD CONTACT SURFACES OF ICE MACHINE FREE OF BUILD UP. PRIORITY FOUNDATION VIOLATION, 7-38-005. CITATION ISSUED.;;36|THERMOMETERS PROVIDED & ACCURATE - Comments: OBSERVED NO THERMOMETER PRESENT IN THE SMALL BLACK SINGLE DOOR COOLER IN FRONT PREPARATION AREA. INSTRUCTED MANAGER TO PROVIDE AN INTERNAL THERMOMETER TO MEASURE AMBIENT AIR TEMPERATURE IN WARMEST AREA OF COOLER.;;39|CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: OBSERVED FOOD STORAGE BOXES AND BUCKETS STORED ON THE FLOOR IN THE REAR DRY STORAGE AREA AND NEXT TO THE 3 COMPARTMENT SINK. INSTRUCTED TO ELEVATE ALL FOOD ITEMS AND STORAGE BINS AT LEAST 6 INCHES OFF THE FLOOR.;;43|IN-USE UTENSILS: PROPERLY STORED - Comments: OBSERVED IN USE SCOOPS IN DRY STORAGE BINS IN REAR DRY STORAGE BINS STORED IN CONTACT WITH FOOD ITEMS IN BINS;;44|UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED - Comments: OBSERVED THE SPATULAS, SCOOPS, AND WHISKS STORED WITH FOOD CONTACT SURFACES EXPOSED. INSTRUCTED MANAGER TO INVERT ALL UTENSILS AND STORE ALL UTENSILS TO PROTECT FOOD CONTACT SURFACES FROM POTENTIAL SOURCES OF CONTAMINATION.;;47|FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED THE TOP OF THE WHITE CHEST FREEZER IN REAR TO BE COVERED WITH A TRASH BAG AND TAPE. INSTRUCTED TO REMOVE AND PROVIDE A SMOOTH AND EASILY CLEANABLE SURFACE. OBSERVED THE FRONT COUNTER TO BE CONSTRUCTED OF UNFINISHED 2X4's, A SHELF BELOW THE DESSERT COOLER CONSTRUCTED OF UNFINISHED WOOD, AND THE REAR PARTITION HALF WALL BEHIND THE COUNTER TO BE MADE OF UNFINISHED WOOD. INSTRUCTED MANAGER TO SEAL AND PROVIDE A SMOOTH AND EASILY CLEANABLE SURFACE FOR THE COUNTER, SHELF, AND REAR HALF WALL.;;55|PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: OBSERVED THE MOP SINK IN THE BATHROOM CLOSET TO BE HEAVILY SOILED WITH BLACK SUBSTANCE BUILD UP. INSTRUCTED MANAGER TO DETAIL CLEAN AND MAINTAIN MOP SINK FREE OF EXCESSIVE SUBSTANCE AND GRIME BUILD UP.;;58|ALLERGEN TRAINING AS REQUIRED - Comments: OBSERVED CERTIFIED MANAGER WITH EXPIRED ALLERGEN AWARENESS TRAINING. INSTRUCTED MANAGER TO PROVIDE AND MAINTAIN AN ALLERGEN TRAINING CERTIFICATE FOR EVERY CERTIFIED FOOD MANAGER.

Oct 21, 2024

Result: No Entry
0 violations

Sep 21, 2023

Result: Fail
4 violations
Key Violations:
16|FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: 4-602.11(B-E) NOTED UPPER COMPARTMENT OF THE ICE MACHINE WAS NOT CLEANED. INSTRUCTED TO CLEAN, SANITIZE AND MAINTAIN.;;39|CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: 3-305.11 FOOD CONTAINERS ARE STORED ON THE FLOOR AT THE REAR DRY FOOD STORAGE. MUST PROVIDE PROPER, RAISED SHELVING TO STORE FOOD CONTAINERS 6" OFF FLOOR.;;53|TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED - Comments: 5-501.17 NOTED WASHROOMS ON THE PREMISES WITH GARBAGE RECEPTACLES AND NO LIDS. INSTRUCTED TO PROVIDE TRASH CANS WITH LIDS AT ALL WOMEN WASHROOMS AND UNISEX WASHROOMS;;55|PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: 6-501.114 NOTED CLUTTER THROUGHOUT THE PREMISE ON SHELVES, FLOOR, INSIDE CLOSETS AND DRY STORAGE AREAS. INSTRUCTED TO CLEAN, ORGANIZE, AND REMOVE ALL UNNECESSARY ARTICLES TO PREVENT HIDING PLACES FOR PEST.

Sep 12, 2023

Result: Fail
8 violations
Key Violations:
|ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL - Comments: NOTED THE TEMPERATURE OF THE REFRIGERATION UNIT AT THE DISHWASHING AREA TO BE IMPROPER AT 47.9F. INSTRUCTED NO TO USE UNTIL EQUIPMENT IS MAINTAINING PROPER TEMPERATURE OF 41F OR BELOW. EQUIPMENT TAGGED AND HELD FOR INSPECTION. PRIORITY VIOLATION #7-38-005. CITATION ISSUED.;;10|ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: NOTED NO HAND WASHING SINK IN THE DISHWASHING AREA. INSTRUCTED TO HAVE ADDITIONAL HAND WASHING SINK AT THE DISHWASHING AREA. PRIORITY FOUNDATION VIOLATION #7-38-030(C). NO CITATION ISSUED.;;16|FOOD-CONTACT SURFACES: CLEANED & SANITIZED - Comments: NOTED UPPER COMPARTMENT OF THE ICE MACHINE WAS NOT CLEANED. INSTRUCTED TO CLEAN, SANITIZE AND MAINTAIN.;;22|PROPER COLD HOLDING TEMPERATURES - Comments: NOTED TEMPERATURES OF ASSORTED MILK PRODUCTS INSIDE THE COLD HOLDING UNIT (REFRIGERATOR) TO BE IMPROPER:- MILK 57.9F/48.9F/48.2F/64.4F. MANAGER IMMEDIATELY AND VOLUNTARILY DISPOSED OF 5 LBS OF PRODUCTS WORTH $15.00 THROUGH DENATURING PROCESS. PRIORITY VIOLATION #7-38-005. CITATION ISSUED.;;33|PROPER COOLING METHODS USED;;39|CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: FOOD CONTAINERS ARE STORED ON THE FLOOR AT THE REAR DRY FOOD STORAGE. MUST PROVIDE PROPER, RAISED SHELVING TO STORE FOOD CONTAINERS 6" OFF FLOOR.;;53|TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED - Comments: NOTED WASHROOMS ON PREMISES WITH GARBAGE RECEPTACLES AND NO LIDS. INSTRUCTED TO PROVIDE TRASH CANS WITH LIDS AT ALL WOMEN WASHROOMS AND UNISEX WASHROOMS.;;55|PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN - Comments: NOTED CLUTTER THROUGHOUT THE PREMISE ON SHELVES, FLOOR, INSIDE CLOSETS AND DRY STORAGE AREAS. INSTRUCTED TO CLEAN, ORGANIZE, AND REMOVE ALL UNNECESSARY ARTICLES TO PREVENT HIDING PLACES FOR PEST.

Nov 2, 2022

Result: Fail
6 violations
Key Violations:
|TEST STRIPS - Comments: 4-301.12 OBSERVED THE THREE-COMPARTMENT SINK BEING STOPPED UP WITH TOWELS AND GROCERY BAGS. INSTRUCTED TO PROVIDE AND MAINTAIN APPROPRIATE SINK STOPPERS FOR THE THREE-COMPARTMENT SINK.;;47|FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: 4-202.16 OBSERVED THE SHELVING UNITS IN THE FOOD PREP/ DISHWASHING AREA WITH FOOD DEBRIS BUILD-UP. INSTRUCTED TO CLEAN SAID NON-FOOD CONTACT SURFACES AND MAINTAIN THEM.;;48|WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED;;49|NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: 4-601.11(B) OBSERVED SLIGHT BUILD UP THE ICE MACHINE IN THE FRONT CASHIER/COFFEE STATION. INSTRUCTED TO CLEAN SAID SURFACE AND MAINTAIN.;;59|PREVIOUS PRIORITY FOUNDATION VIOLATION CORRECTED - Comments: 8-404.13 (B:3) PREVIOUS PRIORITY FOUNDATION VIOLATION #10 FROM REPORT# 2565983 DATED ON 10/26/2022 NOT CORRECTED AS FOLLOWS: OBSERVED ONE HANDWASHING SINK AT THE FRONT CASHIER/COFFEE STATION. THERE IS NO HANDWASHING SINK IN THE FOOD PREP/ DISHWASHING AREA. INSTRUCTED TO INSTALL AN ADDITIONAL HANDWASHING SINK EQUIPPED WITH SOAP AND PAPER TOWELS THAT IS ACCESSIBLE TO THE MAIN PREP AREA. PRIORITY VIOLATION #7-42-090, CITATION ISSUED

Oct 26, 2022

Result: Fail
8 violations
Key Violations:
|TEST STRIPS - Comments: OBSERVED THE THREE-COMPARTMENT SINK BEING STOPPED UP WITH TOWELS AND GROCERY BAGS. INSTRUCTED TO PROVIDE AND MAINTAIN APPROPRIATE SINK STOPPERS FOR THE THREE-COMPARTMENT SINK.;;10|ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE - Comments: OBSERVED ONE HANDWASHING SINK AT THE FRONT CASHIER/COFFEE STATION. THERE IS NO HANDWASHING SINK IN THE FOOD PREP/ DISHWASHING AREA. INSTRUCTED TO INSTALL AN ADDITIONAL HANDWASHING SINK EQUIPPED WITH SOAP AND PAPER TOWELS THAT IS ACCESSIBLE TO THE MAIN PREP AREA. PRIORITY VIOLATION #7-38-030(C), NO CITATION ISSUED AT THIS TIME.;;38|INSECTS, RODENTS, & ANIMALS NOT PRESENT - Comments: OBSERVED NO PEST CONTROL LOG BOOK WITH THE REQUIRED INFORMATION. THERE WAS NO RECORD OF VISITS OR COPY OF THE SERVICE TICKET THAT SETS FORTH THE PEST CONTROL IDPH LICENSE NUMBER. MUST PROVIDE AND MAINTAIN ALL UP-TO-DATE REQUIRED PEST CONTROL RECORDS AND DOCUMENTS ON-SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38.020 (C), CITATION ISSUED;;47|FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED RAW WOOD USED AS SHELVING UNITS ABOVE THE THREE-COMPARTMENT SINK IN THE DISHWASHING AREA. FOOD ITEMS AND DRYING KITCHENWARE WERE STORED ON THE RAW WOOD. INSTRUCTED TO PAINT SAID SURFACE WITH FOOD GRADE PAINT TO MAKE SURFACE SMOOTH AND EASILY CLEANABLE OR FIND ANOTHER ALTERNATIVE TO SEAL RAW WOOD IN THE FOOD PREP AREA.;;47|FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED - Comments: OBSERVED THE SHELVING UNITS IN THE FOOD PREP/ DISHWASHING AREA WITH FOOD DEBRIS BUILD-UP. INSTRUCTED TO CLEAN SAID NON-FOOD CONTACT SURFACES AND MAINTAIN THEM.;;48|WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED;;49|NON-FOOD/FOOD CONTACT SURFACES CLEAN - Comments: OBSERVED SLIGHT BUILD UP THE ICE MACHINE IN THE FRONT CASHIER/COFFEE STATION. INSTRUCTED TO CLEAN SAID SURFACE AND MAINTAIN.;;9|NO BARE HAND CONTACT WITH RTE FOOD OR A PRE-APPROVED ALTERNATIVE PROCEDURE PROPERLY ALLOWED - Comments: OBSERVED THE FOOD HANDLER ADDING SPINACH AND DICED TOMATOES TO A WRAP WITH THEIR BARE HANDS. THE WRAP WAS THEN WRAPPED IN FOIL TO BE SERVED FOR HUMAN CONSUMPTION. MUST USE GLOVES OR OTHER ALTERNATIVE APPROVED METHODS WHEN HANDLING READY-TO-EAT FOOD AND PRODUCTS. PRIORITY VIOLATION 7-38-010, CITATION ISSUED.

Mar 4, 2021

Result: Fail
3 violations
Key Violations:
1|PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES - Comments: NO PERSON IN CHARGE PRESENT AT THE TIME OF INSPECTION. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED;;2|CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: NOTED NO CERTIFIED FOOD MANAGER ON DUTY WHILE TCS FOODS (RICE, BEANS ETC.) WERE BEING PREPARED AND SERVED. INSTRUCTED MANAGEMENT THAT A CERTIFIED FOOD MANAGER MUST BE PRESENT AT ALL TIMES. TCS FOODS ARE PREPARED AND SERVED ALSO THE PERSON IN CHARGE MUST HAVE A CITY OF CHICAGO CERTIFICATE BY NEXT INSPECTION (UPON BEING INSPECTED) PRIORITY FOUNDATION VIOLATION 7-38-012. CITATION ISSUED.;;39|CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: NO SPLASH GUARD BETWEEN FRONT EXPOSED HAND SINK AND COFFEE PREP TABLE AND AT THE REAR PREP AREA AND DRAINBOARD OF 3 COMPARTMENT SINK. MUST INSTALL A WASHABLE SPLASH GUARD.

Feb 25, 2021

Result: Fail
5 violations
Key Violations:
|FACILITIES MAINTAINED - Comments: NOTED OUTSIDE GARBAGE DUMPSTER OVERLOADED AND PREVENTING PROPER LID CLOSURE. INSTRUCTED TO ALWAYS HAVE DUMPSTER LID CLOSED TO PREVENT FOOD SOURCE FOR PEST PRIORITY FOUNDATION #7-38-020(B).;;1|PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES - Comments: NO PERSON IN CHARGE PRESENT AT THE TIME OF INSPECTION. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED;;2|CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE - Comments: NOTED NO CERTIFIED FOOD MANAGER ON DUTY WHILE TCS FOODS (RICE, BEANS ETC.) WERE BEING PREPARED AND SERVED. INSTRUCTED MANAGEMENT THAT A CERTIFIED FOOD MANAGER MUST BE PRESENT AT ALL TIMES TCS FOODS ARE PREPARED AND SERVED ALSO THE PERSON IN CHARGE MUST HAVE A CITY OF CHICAGO CERTIFICATE BY NEXT INSPECTION (UPON BEING INSPECTED) PRIORITY FOUNDATION VIOLATION 7-38-012. CITATION ISSUED;;39|CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY - Comments: NO SPLASH GUARD BETWEEN FRONT EXPOSED HAND SINK AND COFFEE PREP TABLE AND AT THE REAR PREP AREA AND DRAINBOARD OF 3 COMPARTMENT SINK. MUST INSTALL A WASHABLE SPLASH GUARD.;;54|GARBAGE & REFUSE PROPERLY DISPOSED

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